Privacy Policy

Last Updated: 14 July 2026

At Kashish, operated by Jain Jewellers (“Kashish”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit, interact with, or make a purchase through www.mykashish.in (the “Website”).

By using our Website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Website, we may collect the following types of information:

Personal and Contact Information

• Full name;

• Email address;

• Phone number;

• Billing address;

• Shipping address; and

• Other information you voluntarily provide to us.

Order and Transaction Information

When you place an order, we may collect information including:

• Products purchased;

• Order value;

• Order history;

• Payment status;

• Shipping and delivery details;

• Returns, exchanges, refunds, and cancellations; and

• Customer service communications.

Payment Information

Payments are generally processed through third-party payment gateways and financial service providers.

We may receive limited transaction-related information, such as payment status, transaction reference, and payment method. Full card, banking, UPI, or other sensitive payment credentials may be processed directly by the relevant payment provider and are subject to that provider’s privacy and security practices.

Device and Technical Information

When you use our Website, certain information may be collected automatically, including:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Website activity;

• Pages viewed;

• Referring website or source;

• Approximate location derived from technical information; and

• Cookie and similar technology data.

Marketing and Communication Information

If you subscribe to our communications or interact with our marketing, we may collect information about:

• Email or SMS preferences;

• Marketing consent;

• Advertisement interactions;

• Campaign engagement; and

• Your response to promotional communications.

2. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

• Process and fulfil orders;

• Deliver products;

• Process payments, refunds, returns, and exchanges;

• Create and manage customer accounts;

• Provide customer support;

• Communicate order and delivery updates;

• Prevent fraud and protect the security of our Website;

• Improve our products, services, and customer experience;

• Personalise Website content and recommendations;

• Analyse Website traffic and performance;

• Measure and improve advertising campaigns;

• Send promotional communications where permitted by law or with your consent where required;

• Maintain business, accounting, and transaction records; and

• Comply with applicable legal and regulatory obligations.

3. Shopify and Our E-Commerce Platform

Our online store is hosted using Shopify, which provides the e-commerce platform that enables us to offer and sell our products online.

Shopify may process certain personal information in connection with hosting, operating, securing, and supporting our online store. Your information may therefore also be processed in accordance with Shopify’s applicable privacy practices.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve the Website.

These technologies may be used to:

• Keep the Website functioning properly;

• Remember your preferences;

• Maintain your shopping cart;

• Understand Website usage;

• Measure Website performance;

• Prevent fraud and improve security;

• Analyse customer behaviour; and

• Deliver and measure relevant advertising.

You may be able to manage or disable certain cookies through your browser settings or any cookie-consent tools available on our Website. Disabling some cookies may affect the functionality of the Website.

5. Analytics and Advertising

We may use analytics and advertising services to understand how customers interact with our Website and marketing campaigns.

Depending on our current technology setup, these services may include platforms used for:

• Website analytics;

• Advertising measurement;

• Conversion tracking;

• Retargeting;

• Customer communication; and

• Marketing optimisation.

These providers may collect information through cookies, pixels, and similar technologies in accordance with their own privacy practices and applicable law.

Where required, we will seek appropriate consent before using non-essential tracking technologies.

6. How We Share Personal Information

We do not sell your personal information as a standalone commercial product.

We may share personal information with trusted third parties where reasonably necessary to operate our business, including:

• E-commerce and website service providers;

• Payment gateways and financial service providers;

• Shipping, logistics, and courier partners;

• Technology and cloud service providers;

• Customer support providers;

• Analytics and advertising platforms;

• Professional advisers, auditors, or consultants; and

• Government authorities or law-enforcement agencies where required by law.

We aim to share only the information reasonably necessary for the relevant service or legal purpose.

7. Advertising and Personalisation

We may use information about your interaction with our Website to show you more relevant advertisements on third-party platforms.

This may involve the use of cookies, advertising pixels, and similar technologies. Depending on applicable law and the tools available, you may be able to manage your advertising preferences through your browser, device, cookie settings, or the relevant advertising platform.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Fulfilling orders;

• Providing customer support;

• Maintaining transaction and accounting records;

• Resolving disputes;

• Preventing fraud;

• Enforcing agreements; and

• Meeting legal and regulatory obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or digital platform can be guaranteed to be completely secure. You are responsible for keeping your account credentials and passwords confidential.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about the personal data we hold about you;

• Request correction of inaccurate or incomplete information;

• Request deletion of certain personal information;

• Withdraw consent where processing is based on consent;

• Opt out of certain marketing communications; and

• Raise a concern regarding the handling of your personal information.

Some requests may be subject to legal, contractual, security, fraud-prevention, accounting, or record-retention requirements.

To exercise an applicable privacy right, please contact us using the details provided below.

11. Marketing Communications

If you choose to receive promotional emails, messages, or other marketing communications from us, you may unsubscribe or opt out at any time using the unsubscribe option provided in the communication, where available, or by contacting us.

You may still receive essential non-promotional communications relating to your orders, payments, deliveries, returns, account security, or customer service requests.

12. Children's Privacy

Our Website and products are not specifically directed at children.

We do not knowingly seek to collect personal information from children who are not legally permitted to provide such information without the involvement of a parent or legal guardian.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

13. Third-Party Websites and Services

Our Website may contain links to third-party websites, social media platforms, payment services, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites and services. We encourage you to review their privacy policies before providing personal information.

14. International Data Processing

Some of our technology, cloud, analytics, payment, advertising, or service providers may process or store information outside India.

Where personal information is transferred or processed internationally, such processing will be handled subject to applicable legal requirements and the safeguards used by the relevant service providers.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.

The updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

16. Grievances and Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Kashish
Operated by Jain Jewellers
Email: inforkjfashion@gmail.com | jjkotajn@gmail.com
Website: www.mykashish.in

Please include sufficient information in your request so that we can understand and respond to your concern appropriately.

17. Governing Law

This Privacy Policy is governed by applicable laws of India, including applicable data protection and information technology laws and regulations, as amended from time to time.